Client Onboarding Questionnaire Section 1 - Business Information Section 1 - Business Information Name Email Address Phone Number Business Name Business Website Address Section 1.1 - About Your Business Section 1.1 - About Your Business Describe your business in a few sentences. What products or services do you offer? Who is your ideal customer? What locations do you serve? How long have you been trading? Section 2 - Your Business Goals Section 2 - Your Business Goals What would you like to achieve over the next 12 months? What would you like to achieve over the next 12 months? More enquiries More phone Calls More online sales Better Google visibility Improve my website Generate more local customers Other Tell me more... What is your biggest marketing challenge? How do customers currently find you? How do customers currently find you? Google Google Maps Facebook Instagram Referrals Repeat Customers Other Tell me more... Have you invested in marketing before? Have you invested in marketing before? Section 3 - Services Purchased Section 3 - Services Purchased Select the Services you Purchased Select the Services you Purchased Google Business Profile Optimisation Homepage Conversion Review Website Audit & SEO Health Check Google Business Profile Optimisation Google Business Profile Optimisation Do you already have a Google Business Profile? Do you already have a Google Business Profile? Yes No Do you currently have access? Do you currently have access? Yes No What areas do you serve? What services are most important to your business? Are there any services you want to promote? Are there any current issues? Approximately how many reviews do you currently have? Do you regularly upload photos? Do you regularly upload photos? Yes No Anything else you'd like me to know? Homepage Conversion Review Homepage Conversion Review What is the main purpose of your homepage? What is the main purpose of your homepage? Generate enquiries Phone calls Online sales Bookings Other Explain What action do you most want visitors to take? Do you currently receive enquiries? Do you currently receive enquiries? Lots Some Very few None Explain What do you think isn't working? Are you currently advertising? Are you currently advertising? Google Facebook/Instagram SEO None Explain Have you redesigned the homepage before? Is there anything you'd like me to pay particular attention to? Website Audit & SEO Health Check Website Audit & SEO Health Check Have you carried out SEO before? Have you worked with an SEO agency? What keywords would you like to be found for? Which pages are most important? Are there any known issues? Do you have access to Google Search Console? Do you have access to Google Search Console? Yes No Do you have Google Analytics? Do you have Google Analytics? Yes No Anything you'd like investigated? Final Questions Final Questions Is there anything else you'd like me to know before I begin? How did you hear about Mike Keane? Would you like occasional marketing tips? Would you like occasional marketing tips? Yes No 3 + 12 = Submit
